Q: How is your whey protein processed? What can you tell me about protein degradation of your products?
A: All of tera'swhey® whey proteins are un- (or non-) denatured using a cold processed ultrafiltration method. This method is designed to minimize protein degradation during processing.
Q: Is your whey a concentrate or an isolate?
A: We choose to produce a whey concentrate 80% to retain more of the beneficial minerals and functional properties of the whey protein.
Q: What is Stevia?
A: Stevia is a natural alternative to sugar and artificial sweeteners derived from the Stevia plant. Stevia extract can be 200-300 times sweeter than table sugar, has little-to-no calories, and does not raise blood sugar levels.
Q: Is there lactose in tera'swhey®?
A: Any kind of whey protein will retain trace amounts of lactose. However, in our experience we find that people who are lactose intolerant have no problems with our products.
Q: Is tera'swhey® gluten free?
A: Whey protein is naturally gluten free, and tera'swhey® whey protein contains no grain products or derivatives. Our tera'swhey® products are processed in a plant that may handle other products that contain gluten. However, to ensure the quality of our products, we periodically test our finished product for the presence of gluten at an outside, accredited laboratory.
Q: Is tera'swhey® MSG-free?
A: We do not add MSG to any of our products.
Q: Is there casein in tera'swhey®?
A: No. Any trace amounts of the milk protein casein that may remain in the fresh whey are removed in our microfiltration process.
Q: Is the whey sourced for your product from grass-fed cows?
A: Our whey is sourced from small family organic farms that adhere both in spirit and in practice to the grazing requirements set by the USDA organic standards. Many of these farmers use rotational grazing methods, as do many of our rBGH-free farmers. However, purely grass fed cows are difficult to find in the U.S. The Wisconsin Department of Agriculture estimates that 25% of Wisconsin dairy farmers intensively graze, but finding a certified grass fed source of milk, cheese, or whey, is still very difficult, even in Wisconsin.
Q: What is the amino acid breakdown of your product line? How does this compare to other brands?
A: Whey protein is a complete protein source and contains high levels of branched chain amino acids. We can provide complete lab data on our amino acid profile upon request. Please email us at email@example.com for more information.
Q: What is the difference between rBGH-free and Organic?
A: All organic products are artificial hormone free, but not all artificial hormone free products are certified as organic. Our rBGH-free products are guaranteed to be free of artificial bovine growth hormone (rBGH-free). Organic products by definition are hormone free and follow a regimented set of guidelines regulated by the USDA, National Organic Standards.
Q: Why might someone choose organic products over others?
A: People choose to consume organic products for a variety of reasons. For most it is a concern for the adverse impact of chemicals on our environment and on the body that drive them to choose organic products.
Q: What are the benefits of goat whey?
A: Goat whey contains protein from goat milk, which has a chemical structure similar to human milk. This property makes it more tolerable for individuals who may have lactose or dairy sensitivities, while offering similar nutritional benefits of cow whey protein.
Q: Is tera'swhey® available for purchase outside the U.S?
A: At this time, tera'swhey® products are not distributed outside of the U.S. and Canada. If you live in the U.S. and would like to order online on our website, email us at firstname.lastname@example.org and we'll gladly provide you with a shipping quote and answer any further questions you may have about our products. Be sure check back on our website for more information on upcoming news and updates on where you can find tera'swhey® products.
Q: What are the effects of mixing whey protein in a blender?
A: According to the University of Wisconsin Dairy Research Center, blending whey powder with a mixer is a relatively "mild" process. The duration of mixing is relatively short and whey proteins are much smaller than most foods and generally pass the blades of the blender, so they are largely unaffected.
Q: What are the effects of mixing whey protein with hot water?
A: Mixing hot water with protein powder has a minimal effect on whey protein. Heating at extremely high temperatures can cause denaturation (a change in the natural properties) of protein, however this is a structural change in the protein and does not alter the amino acid content. The nutritional content of the protein remains unchanged and continues to provide the nutritional benefits of whey protein.
Q: Are your products Kosher?
A: Yes. Our organic, rBGH-free, and goat whey products are certified Kosher by the OK Kosher Certification organization.
Q: Does your whey protein contain soy?
A: No. We reformulated our whey protein to replace soy lecithin with sunflower lecithin.
Q: What is the caffeine content in your organic coffee protein powder?
A: The caffeine content in our organic coffee whey protein powder is 100 milligrams per serving. A 7 oz. cup of coffee can contain between 115-175 mg of caffeine.
Q: What is the amino acid profile of your whey protein?
A: If you are interested in learning more about the amino acid profile of or products, please email us at email@example.com and we'll gladly provide you with more information.
Q: Are all of the tera's™ blends organic?
A: Yes. All of our tera's™ blended products are organic.
Q: Are all of the tera's™ blends gluten-free?
A: Two of the four tera's™ blends are gluten free. Our tera's™ Mediterranean and tera's™ Digestive Health blends are both gluten-free. Our tera's™ Hunger Control and tera's™ Sustained Energy blends are naturally gluten-free, however, we cannot claim to be gluten-free because we source our organic oats from a plant that processes wheat and other products that may contain trace amounts of gluten.